1- Please save the invoices sent with your order as this is your receipt.

2- Applicable only for items that have been highly misrepresented.

    We DO NOT accept returns for the following reasons:

• garment does not fit as expected (too small/too big)
• do not like overall look of item (cutting/material/etc)

    We ACCEPT returns for the following reasons:

• different item model/color/size from the one purchased is received
• item is damaged/defective
• item measurement has large discrepancies with published measurements.

3- Return claim must be filed within 14 days from the time order
    is received. PinkBox.biz must receive the return item(s) within
    30 days from the time your return claim is approved.

    Important: It is the customer's responsibility to ensure the
    return reaches PinkBox.biz safely.

4- IMPORTANT: Reimbursements are given in the form of redelivery only
and exchange with current stocks available and NOT in cash value. Redelivery is subjected to product availability.
* If there is no suitable items in which customer would like to exchange with,
customer can be able to keep the exchange value as credit for newer stocks in future.
* Cash refunds will only be given only on case to case basis.

5- Redelivery is free after PinkBox.biz receives your return.
    Shipping charges to return item(s) to PinkBox.biz will not
    be reimbursed.

6- Original shipping cost during time of purchase will not
    be reimbursed on returns/exchanges.