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Step 1 - Find the products you want to buy.

Click on "Products", choose the product type.

Click the product thumbnail pictures to have clearer view with product information.

Once you have selected and confirm on buying the product, you will automatically be diverse to a check-out page which will link you to a payment gateway. Before that you will need to register yourself as a return customer or a new one.

Step 2 - Payment Methods 

Please note that your Payment is processed by Mobile88.com Sdn Bhd. (iPay88)
The Name of Mobile88.com will be shown on your Credit Card / Bank Statement and you will also receive a notification e-mail from Mobile88.com on this Transaction.
 
Now it is easier than ever to make a secure purchase with our company. You can buy your collections from our website with complete security that your information is encrypted and confidential.

There are several methods that you can use to make your purchase. The fastest and easiest method is through the use of a credit card (Mastercard and Visa accepted). Credit card payments will speed up the processing and delivery times for your items.

You are not strictly limited to purchasing through credit card. Feel free to use :-

Maybank2u transfer
Public Bank transfer

We value your business and want payment methods as easy as possible. For this reason we have many options for you to select from when purchasing your items and collections through us.

Direct Bank Deposit via Maybank / Public Bank:
Direct bank deposit is also available by making payment over the counter at any Maybank Public Bank branch or via the Maybank / Public Bank ATM available nationwide with the following details:

Maybank
Name: Pinkbox Marketing
Account Number: 512231325852

Public Bank
Name: Pinkbox Marketing
Account Number: 3144448401


After your payment is done, you will receive an email and a tracking no of the parcel from us.

Step 3 - Shipping & Parcel Tracking

Customer will be furnished with the tracking no. of the parcel.

If there is any chance that the parcel failed to arrive upon given time, customers can email us at enquiry@pinkbox.biz / enquiry.pinkbox@gmail.com or call us at 03-7880 5579 for assistance on the parcel tracking.

The parcel will be sent out immediately after payment received within the cut-off time. The cut-off time of delivery will be 3pm (Mon - Fri).

The arrival of the parcel to customer will take 1-2 days in Major towns (Peninsular Malaysia) and 2-3days in Major towns in East Malaysia.

Products sold are not refundable unless for different circumstances (please refer to shipping & return policy).

Customers are liable for the shipping charges.

Shipping charges are as follow :

 State

Shipping Method

 Cost

Transit time

Peninsular Malaysia  Local courier  6.00*   1-2 Day(Major Town)
Sabah Sarawak Labuan  Local courier  12.00*   2-3 Day(Major Town)

* Applies to the 1st KG of the parcel

Step 4 - Receiving the parcel

A little thank you card will be the first thing you will see once you opened your parcel.

Here's some picture of the parcels handling and sealed tight for your confidence in purchasing online with us.

   

 Hard case box for fragile items, eg. accessories

 A little thank you note

   

 Plastic sealed tight to prevent damage

 And again into another plastic holder for extra protection